An encyclopedia by Verified Editors:Privacy policy
GlobalWiki.in ("GlobalWiki," "we," "us," or "our") operates a paid, online encyclopedia dedicated to providing high-quality, well-researched, and accurate information. We are committed to protecting the privacy and security of our users' personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website globalwiki.in, subscribe to our services, or interact with us.
By accessing or using GlobalWiki, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not access or use our services.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Information You Provide:
- Account Information: When you register for an account (as a subscriber or a verified editor), we collect information such as your name, email address, username, password, and billing information (for paid subscriptions).
- Editor Verification Information: For verified editors, we collect additional information to confirm your identity and expertise, which may include professional credentials, resume/CV, and potentially government-issued identification (securely handled and stored).
- Communications: When you contact us through email, feedback forms, or other means, we collect the content of your communications and our responses.
- User-Submitted Content Suggestions: If you suggest topics or recommend changes, we collect the content of your suggestions.
- Payment Information: For paid subscriptions, we collect payment details through secure third-party payment processors. We do not directly store your full credit card details on our servers.
- Automatically Collected Information:
- Usage Data: We collect information about your interactions with GlobalWiki, such as the pages you visit, the articles you read, the time spent on pages, search queries, and other activities.
- Device Information: We collect information about the device you use to access GlobalWiki, including IP address, browser type, operating system, device identifiers, and mobile network information.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our service and hold certain information. These are used for authentication, remembering user preferences, analyzing trends, and for site optimization.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Maintain Our Services:
- To create and manage your account.
- To process your subscriptions and payments.
- To provide access to our encyclopedia content.
- To facilitate content contributions from verified editors.
- To review and evaluate user-submitted content suggestions.
- To Improve and Personalize Your Experience:
- To understand how you use our services and to enhance functionality and user interface.
- To personalize your content recommendations and reading experience.
- To develop new features and services.
- For Communication:
- To send you service-related notifications, updates, and administrative messages.
- To respond to your inquiries and support requests.
- To send promotional communications about GlobalWiki that we think may be of interest to you (you can opt-out of these).
- For Security and Safety:
- To detect, prevent, and address technical issues, fraud, and other illegal activities.
- To ensure the security and integrity of our platform.
- To enforce our Terms of Service.
- For Research and Analytics:
- To perform data analysis, research, and trend analysis to understand user behavior and improve our offerings.
- For Legal Compliance:
- To comply with applicable laws, regulations, and legal processes.
We may share your information with third parties in the following circumstances:
- With Your Consent: We may disclose your personal information when you give us explicit consent to do so.
- Service Providers: We engage third-party companies and individuals to perform services on our behalf, such as payment processing, website hosting, data analysis, customer support, and marketing assistance. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Verified Editors (Limited): While editors contribute to content, personal identifying information of general users is not shared with them. Editors' verification details are handled internally and only disclosed as necessary for operational purposes or legal requirements.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, asset sale, or other business transaction, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information.
- To Protect Rights and Safety: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.
- Aggregated or Anonymized Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for various purposes, including analytics, research, and marketing.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These include:
- Encryption: We use SSL/TLS encryption for data transmission.
- Access Controls: We restrict access to personal information to authorized employees and service providers who need to know that information to process it for us, and who are subject to strict contractual confidentiality obligations.
- Regular Security Audits: We regularly review our information collection, storage, and processing practices, including physical security measures, to guard against unauthorized access to systems.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need to process your personal data, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
6. Your Data Protection Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
- Right to Access: The right to request copies of your personal data.
- Right to Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure (Right to be Forgotten): The right to request that we erase your personal data under certain conditions.
- Right to Restrict Processing: The right to request that we restrict the processing of your personal data under certain conditions.
- Right to Object to Processing: The right to object to our processing of your personal data under certain conditions.
- Right to Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact details provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).
7. Third-Party Links
GlobalWiki may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Children's Privacy
GlobalWiki is not intended for use by individuals under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy, your data, or our practices, please contact us:
- By email: support@globalwiki.in
- By Whatsapp : +919103293825
Key Considerations for GlobalWiki:
- Paid Service: Explicitly mention how payment information is handled (e.g., "We use secure third-party payment processors and do not directly store your full credit card details.").
- Verified Editors: Detail what kind of information is collected for editor verification and how it's used and protected. Emphasize that this is to ensure content quality and reliability.
- User-Submitted Suggestions: Clarify that while users can't directly edit, their suggestions are collected and evaluated.
- Global Reach: If you intend to have users globally, you'll need to be mindful of international data protection regulations like GDPR (General Data Protection Regulation) for users in the European Union, CCPA (California Consumer Privacy Act) for Californian residents, and others relevant to your target audience. This draft includes common rights found in such regulations.
- Cookie Policy: Consider having a separate, more detailed Cookie Policy linked from your Privacy Policy, explaining the types of cookies used, their purpose, and how users can manage them.
- Terms of Service: Ensure your Privacy Policy is consistent with your Terms of Service and linked prominently on your website.
